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Terms & Conditions

Terms of Use

Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein). These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.

Definitions

"Jewellery" means the jewellery that is predesigned or jewellery set with diamonds and / or gemstones that are available for sale on our website. Please note that all Jewellery is sold on "as is" basis. "Mounts" are defined as designs that hold a diamond(s) / gemstone(s) in place, which may or may not have diamonds/ gemstones. Members can select Mounts and diamonds separately to create customized Jewellery. "Loose Diamonds" are individual diamonds that can be bought without being set on Mounts.

Description of Services

This Website provides access to trading, pricing, news and other information services related to diamonds, precious gems and jewellery. Certain Services available on this Website are for the use of Members only. Please note that some of the terms under these Terms of Use, differ for purchases for personal consumption and for investment purposes.

This Website offers services for Members who wish to purchase diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery. The Website also offers services to sell diamonds for investment. The Website displays diamonds and gemstones that are specifically recommended for the purpose of investment. The Website will also feature the recommendations of a trained diamond consultant, circulate a list of investment grade diamonds and recommend good buys. Recommendations of the consultant are not guaranteed under any circumstances and the Company shall not be held liable for any loss and / or damage suffered by Members who rely on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.

Registration

Users may register on the Website to become Members prior to the completion of any transaction on the Website. Guest checkouts will be provided with a user account on completion of purchase.

To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited name, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.

Order Placement

Retail Purchase

Any Member who wishes to purchase an item from the Website can either :

  • Add the selected diamond(s) directly to the shopping cart; or
  • Customize jewellery by adding diamond(s) to a ring, pendant, earring or any other type of jewellery that is expressly stated as customizable on the Website and then add the item to the shopping cart; or
  • Choose from the selection of Jewellery available on the Website and add the item to the shopping cart; or
  • Call our trained consultants on 022-23616381 to place an order. The Member will receive the form for ordering via email/ fax/ courier based on their convenience.
  • In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Personal Account Number (PAN) at the time of purchase.
  • Orders are normally considered complete only after the payment has been received by SOMIRAJEWELS.com.
  • To confirm the orders, SOMIRAJEWELS.com may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. SOMIRAJEWELS.com will confirm the order only after the verification question is answered by the Member.

Once the purchase of item(s) is confirmed, SOMIRAJEWELS.com :

  • In the case of Loose Diamond or customized jewellery - order for the diamond(s), set it on the Mount and deliver it to the Member; or
  • In the case of Jewellery - order for the manufacture of the Jewellery and deliver it to the Member.
  • In the event the bank rejects to honor any payment transaction made by a Member towards an order, SOMIRAJEWELS.com shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Product Availability

SOMIRAJEWELS.com may not own any of the diamonds and other products listed on the Website. In such cases, SOMIRAJEWELS.com only orders the products listed on the Website from third party traders and merchants after the confirmation of the order by the Member and delivers the same to the Member. In such a scenario, there is a possibility that the item ordered by the Member might have been traded since the listing on the Website might not be available at that point of time.

In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, SOMIRAJEWELS.com will call the Member and suggest an alternate diamond. In case the Member chooses a new diamond, SOMIRAJEWELS.com shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, SOMIRAJEWELS.com shall refund the excess amount to the Member in the manner specified below in this Terms of Use.

Pricing Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for diamond prices. While this Website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.

Infrequently, data may be inaccurately displayed on the Website due to system errors. SOMIRAJEWELS.com reserves the right to correct any and all errors when they do occur and the Company does not honor inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at.

Gold Weight Variance

The gold weight mentioned on the website for jewellery and mounts may vary upon manufacture of the product. In case, the customer receives a product of lesser gold weight than company will do the needful. It may be upto 25% of the given weight.

Advance / Part Payment

SOMIRAJEWELS.com may, at its sole discretion, request the Member to pay a 100% percentage of the value of the transaction as an advance at the time of placing the order. Failure to pay the amount at the time of the delivery or order placement of the product shall be treated as a cancellation of the order. Any advance amount paid by the Member at the time of placing the order shall not be refunded by SOMIRAJEWELS.com to the Member in the event of cancellation of the order for any reason whatsoever.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the Cardholder having exceeded their pre-set limit.

Gifting

To collect the physical product, the recipient will have to provide any one of the following government approved photo identification proof :

  • Ration Card ( should be issued in the name of the Member / recipient
  • Driver’s License;
  • Permanent Account Number (PAN) card;
  • Voters Identification card; or

As it is a mandatory requirement as per local laws, the price of the gift (notional amount) will be mentioned on the external cover of the package. In the event the Member wishes to have a copy of the invoice, he / she can request SOMIRAJEWELS.com to ship an additional copy of the invoice to the required address at the time of placing the order. Any applicable tax, including any gift tax, if any, shall be borne by the Member.

Insurance

Only transit insurance shall be provided by SOMIRAJEWELS.com and it shall be valid only up to the time of acceptance of delivery.

Certification of Diamonds

All Loose Diamonds (both investment and retail) and diamonds that are set in Jewellery will be accompanied by individual certificates. The certificate will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.

Jewellery / Mounts

The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewellery will be certified either by an independent third party certifying authority or by SOMIRAJEWELS.com depending on the value of the Jewellery.

Usage of Promo Code issued by the Company

  • SOMIRAJEWELS.com has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website.
  • SOMIRAJEWELS.com can at any time ask the Member for the proof of having received the promo code.
  • Promo codes can be used only on specific orders as deemed fit by SOMIRAJEWELS.com.
  • Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions is at the discretion of SOMIRAJEWELS.com.
  • Promo codes cannot be clubbed with any other special offer on the site, unless expressly otherwise stated.
  • For offline payment mode the promo code will be accepted only within the date of expiry of the promo code.

Conflict Free Diamond Policy

SOMIRAJEWELS.com recognizes the great harm caused by conflict diamond mining / trading. SOMIRAJEWELS.com will not purchase, sell, and contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.

The Offered and the discounted product will not be refunded only the voucher of same amount will be issued in exchange.The image and the original product may vary in colour, shape and size though the company will be more careful in making the timepiece of your jewellery.The chains will not be provided along with the Pendants or Lockets as they are there in the image to give you the original look.